How Do I access my eBook?

After your purchase, you will receive an email from txtsupport@ubookstore.com . Follow the steps in the email and you will gain access to your e-Book! If you don’t receive the email within 30 minutes of purchase: Please check your junk or spam folder, especially if you use an .edu email account If you still cannot find the email, please email txtsupport@ubookstore.com for assistance. You will receive a response during normal business hours.

Digital

Q: What if I drop the class and I've already paid for access?

Please refer to our returns policy for course materials .

Q: Who do I contact with questions?

Please contact txtsupport@ubookstore.com with any questions. We will respond during normal business hours.

Many students are choosing to purchase digital versions of their books due to lower prices, portability, or accessibility.

We offer digital options for as many titles as possible through our website. If you don’t see a digital option for your materials, that does not mean it’s not available in a digital format. Visit our VitalSource storefront for a larger selection of digital materials.

Some courses require digital materials that VitalSource is unable to provide. Can’t find your materials on our VitalSource storefront? Click on Purchase Access Codes below to find your materials.

Purchase Access Codes Redeem Access Codes

Digital FAQs

After your purchase, you will receive an email from txtsupport@ubookstore.com. Follow the steps in the email and you will gain access to your e-Book!

If you don’t receive the email within 30 minutes of purchase:

Please check your junk or spam folder, especially if you use an .edu email account
If you still cannot find the email, please email txtsupport@ubookstore.com for assistance. You will receive a response during normal business hours.

University Book Store strives to offer as many digital titles as possible. If the ebook you are looking for is not available, it may be that the title is not available in a digital format or publisher restrictions. There is a larger selection of digital titles on our Vital Source storefront.

The publisher determines access length, but many books have multiple options available. You will either be offered a selection of days (90 days, 180 days, or 365 days are the most common), or a lifetime purchase.

As part of our continued efforts to reduce the cost of course materials, University Book Store partners with publishers and Cascadia instructors to deliver select materials through a program called Student Choice. These course materials are delivered through a link on Canvas. You will have free trial access to the materials for the first 2 weeks of the quarter and you must pay through the University Book Store website to retain access past the trial period (no code required). You will be emailed several reminders with the payment link during the trial period.

Please refer to our returns policy for course materials.

Please contact txtsupport@ubookstore.com with any questions. We will respond during normal business hours.